Box office ticket agent

Company Name:
Mohegan Sun
Position Summary:
This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.
Primary Duties and Responsibilities: includes but not limited to:
Sells ticket via walk up and over the phone
Processes gift card transactions via walk up, over the phone and via online store
Secondary Duties and Responsibilities:
Distributes will call for all ticketed events
Helps support related in-house departments, as needed
Maintains confidentiality in regards to event and guest information
Job Requirements:
Minimum Education and Qualifications:
Previous money handling experience
Must be familiar with a computer
Competencies: Incumbent will master the following competencies while in this position:
Able to read, understand and communicate all necessary information
Excellent guest service skills
Training Requirements:
Knowledge of the Mohegan Sun gift card database system
Proficiency in Box Office ticketing software and other applicable computer programs
Physical Demands and Work Environment:
Must be able to adapt to a high energy environment that is constantly changing
Must be able to sit and stand for extended periods of time
Must be able to lift up to 30 lbs.
Must be able to work long hours, nights, weekends and holidays, as assigned
Mohegan Sun practices Native American Preference. "Native American" means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.
Job ID: USH03
Division: Mohegan Sun
Type of Position: Part Time
City: Uncasville
State: CT
Job Level: Entry
Education: None of the Above
16 & 17 Allowed to Apply: No

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