Convention Services Manager
Uncasville, CT Uncasville, CT Full-time Full-time $30 - $38 an hour $30 - $38 an hour 1 hour ago 1 hour ago 1 hour ago Position
Summary:
This position effectively manages and services groups of varying size for the successful execution of all details, enhancement of guest experience and maximum impact on overall revenue.
Primary Duties and
Responsibilities:
includes but not limited to:
Responsible for planning, up-selling and detailing of events from pre to post convention, coordinating customer expectations with all related departments Reviews and communicates details of contracts, prepares Banquet Event Orders (BEOs) and meeting specification guidelines (group resumes) Manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions Attends all scheduled departmental and event related meetings Provides customers with creative suggestions for innovative room sets, menus and event production Initiates and follows up on assigned leads Maintains and participates in an active sales solicitation program Surpasses assigned revenue goals Monitors production of all top accounts and drives food and beverage and other revenue increases Invites customers for entertainment, planning and site inspection purposes Is an advocate of the company's Mission, Vision and Values on a consistent basis Secondary Duties and
Responsibilities:
Builds effective relationships with internal and external groups to achieve revenue and operational goals Participates in key industry organizations and client events, and attends assigned tradeshows Minimum Education and
Qualifications:
Bachelors' Degree in Hospitality, Business Administration or a related field preferred Three years of experience in convention services or catering sales for a hotel with no less than 500 rooms Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts Competencies:
Incumbent will master the following competencies while in this position:
Excellent communication and organizational skills Excellent presentation and interpersonal skills Basic understanding of Mohegan Sun budget process Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic Proficient in Word and Excel Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming Overall understanding of revenue management and its utilization to drive bottom line profit Ability to handle problems, including anticipating, preventing, identifying and solving them Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment Training Requirements:
Knowledge of Mohegan Sun corporate anddepartment policies and procedures Must complete the Core Manager Training course Pursuit of learning and self-development opportunities to enhance personal and professional growth Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems Safety and Fire Training SMART alcohol awareness Physical Demands and Work Environment:
Travel may be required Must be able to stand and/or walk for extended periods of time Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.
Mohegan Sun reserves the right to make changes to the above job description whenever necessary Job Type:
Full-time Pay:
$30.
00 - $38.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift
Experience:
Convention Services or Catering Sales for a 500
room hotel:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
This position effectively manages and services groups of varying size for the successful execution of all details, enhancement of guest experience and maximum impact on overall revenue.
Primary Duties and
Responsibilities:
includes but not limited to:
Responsible for planning, up-selling and detailing of events from pre to post convention, coordinating customer expectations with all related departments Reviews and communicates details of contracts, prepares Banquet Event Orders (BEOs) and meeting specification guidelines (group resumes) Manages space requirements, guestroom blocks, scheduling, ordering of equipment and billing instructions Attends all scheduled departmental and event related meetings Provides customers with creative suggestions for innovative room sets, menus and event production Initiates and follows up on assigned leads Maintains and participates in an active sales solicitation program Surpasses assigned revenue goals Monitors production of all top accounts and drives food and beverage and other revenue increases Invites customers for entertainment, planning and site inspection purposes Is an advocate of the company's Mission, Vision and Values on a consistent basis Secondary Duties and
Responsibilities:
Builds effective relationships with internal and external groups to achieve revenue and operational goals Participates in key industry organizations and client events, and attends assigned tradeshows Minimum Education and
Qualifications:
Bachelors' Degree in Hospitality, Business Administration or a related field preferred Three years of experience in convention services or catering sales for a hotel with no less than 500 rooms Must have experience developing and maintaining business contracts, including the ability to evaluate, decipher contract details and support and maintain the integrity of the contacts Competencies:
Incumbent will master the following competencies while in this position:
Excellent communication and organizational skills Excellent presentation and interpersonal skills Basic understanding of Mohegan Sun budget process Possesses sound business judgment, a high degree of personal motivation and a very strong work ethic Proficient in Word and Excel Ability to effectively and strategically manage business segments of responsibility to protect primary revenue stream that comes from gaming Overall understanding of revenue management and its utilization to drive bottom line profit Ability to handle problems, including anticipating, preventing, identifying and solving them Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment Training Requirements:
Knowledge of Mohegan Sun corporate anddepartment policies and procedures Must complete the Core Manager Training course Pursuit of learning and self-development opportunities to enhance personal and professional growth Advanced knowledge of Delphi, Meeting Matrix, LMS and Passkey systems Safety and Fire Training SMART alcohol awareness Physical Demands and Work Environment:
Travel may be required Must be able to stand and/or walk for extended periods of time Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.
Mohegan Sun reserves the right to make changes to the above job description whenever necessary Job Type:
Full-time Pay:
$30.
00 - $38.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift
Experience:
Convention Services or Catering Sales for a 500
room hotel:
3 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
