RESERVATIONIST
Uncasville, CT Uncasville, CT Full-time Full-time Estimated:
$34.
4K - $43.
5K a year Estimated:
$34.
4K - $43.
5K a year Primary Duties and
Responsibilities:
includes but not limited to:
Answers and processes all incoming communications with internal and external guests Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities for multiple properties focusing efforts on our highest tiered guests Evaluates player ratings to determine access and availability of marketing promotions Creates all hotel, special event, arena event, dinner and golf reservations in accordance with our criteria, established by Revenue Management department Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers Captures and records lost business information in the appropriate system of record Responsible in meeting Forbes Guest Service Standards.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
4K - $43.
5K a year Estimated:
$34.
4K - $43.
5K a year Primary Duties and
Responsibilities:
includes but not limited to:
Answers and processes all incoming communications with internal and external guests Facilitates processes and creates reservations for Hotel, Events, Restaurants and other amenities for multiple properties focusing efforts on our highest tiered guests Evaluates player ratings to determine access and availability of marketing promotions Creates all hotel, special event, arena event, dinner and golf reservations in accordance with our criteria, established by Revenue Management department Utilizes cross and up-sell techniques to generate additional revenue for designated products, services or amenities Assists members of the Executive Host and Player Development departments with retrieving customer information, creating VIP reservations and issuing complimentary offers Captures and records lost business information in the appropriate system of record Responsible in meeting Forbes Guest Service Standards.
Estimated Salary: $20 to $28 per hour based on qualifications.
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