Mohegan Sun
ASSOCIATE DIRECTOR OF SALES DIR17Position
Summary:
This position is responsible for effectively soliciting and becomes familiar with all accounts within the assigned market segments and/or geographic territory to drive group room nights for positive revenue impact.
Builds relationships by delivering memorable experiences through specialized, personalized and preferential service.
Oversee in-market Business Development role.
Meets and exceeds personal revenue targets.
Primary Duties and
Responsibilities:
includes but not limited to:
Captures larger group business from assigned market segments and/or geographic territory to surpass revenue expectations of hotel and individual revenue goalsInitiates and follows-up on assigned leadsMaintains and participates in an active sales solicitation program including the use of Knowland and outside sales calls in market.
Monitors production of all top accounts and evaluates trends within assigned marketsMeets and greets customers while they are in-houseParticipates in key industry organizations and client events and attends assigned trade showsInvites customers for entertainment and site inspection purposesAssists the Director of Convention Sales with training the sales personnelMaintains a business presence on Social Media Sites like LinkedIn, Facebook, Instagram including posting events that take place at Mohegan Sun.
Assists with reviewing contracts, pulling reports and comparing them to the department budget prior to being sent to the customerOversees all aspects of the Director of Business Development that aligns with their market territory includes, but is not limited to, establishing sales strategy & tactics, reviewing weekly activity plans/results, accompanying when appropriate at face to face appointments and in-market industry events.
Secondary Duties and
Responsibilities:
Keeps abreast of developments in the convention sales and service industry to maintain a competitive shareAttends staff meetings and other meetings, as deemed necessaryAdheres to all policies and procedures and is a Mohegan Sun AmbassadorWorks within the boundaries of the positionMaintains confidentialityRemains visible in all related areas of operationBelieves in and adheres to the Mohegan Sun Core Values and service standardsActively promotes the Spirit of AquaiTakes ownership of guest requests and issues and seeks assistance if outside the scope of the positionCompletes required paperwork and reports in a timely fashionActs as a liaison with various departments and vendorsCompetencies:
Incumbent will master the following competencies while in this position:
Excellent written and verbal communication skillsExcellent organizational and multi-tasking skills and the ability to delegate tasksAbility to multi-task by managing all aspects of a Team Member's sales activities while maintaining personal production goalsAbility to comprehend complex verbal and written instructionsAdvanced negotiation and reasoning skillsAbility to make sound judgment calls relating to employees and guestsCapable of interacting with the public in a highly professional mannerProficiency with computer programs including LMS, Windows, Word, Excel, Cognos, Delphi, Meeting Matrix, Knowland and PasskeyUnderstanding of revenue management and its utilizationAbility to maintain composure in stressful or high pressure situationsMaintains accurate records and filesAbility to produce quality work under tight deadlines with high expectationsAbility to adapt to new ideas and changesAbility to self motivateAbility to represent Mohegan Sun in a positive manner on and off propertyKnowledge of the property and productAbility to work well with others in a diverse environmentThorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employmentTraining Requirements:
Knowledge of Mohegan Sun corporate and department policies and proceduresMust complete the Core Manager Training courseKnowledge of Mohegan Sun budget planning and analysis process and proceduresMohegan Sun CER and purchasing proceduresKnowledge of Virtual Roster and Kronos payroll systemsKnowledge of regulations that pertain to the Marketing divisionSafety and Fire TrainingSMART alcohol awarenessCertified Meeting Professional (CMP) or working towards certificationPhysical Demands and Work Environment:
Office work environmentMust be able to work in a casino environment with smoke, loud noises and low lightingOccasional travel may be requiredMust be able to sit, stand and walk for extended periods of timeMust be able to work extended hours and daysCarries an electronic device and responds to off-hours communications in order to provide 24/7 serviceMust be able to work various shifts and flexible hours, including weekends, evenings and holidaysThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.
Mohegan Sun reserves the right to make changes to the above job description whenever necessaryMinimum Education and
Qualifications:
Bachelors' Degree in Hotel Administration, Marketing, Business, Finance or a related fieldSeven years of experience in hotel sales including five years in a convention property with no less than 500 rooms and responsible for booking groups of 200 or more guestrooms on peak nights for multiple nights.
Must have a minimum of three years of experience managing a hotel group sales teamExperience in selling a property with a minimum of 50,000 square feet of convention/meeting spaceIn lieu of a Degree and previously mentioned experience, 12 years of applicable hotel group sales experience and experience managing a hotel group sales teamMohegan Sun practices Native American Preference.
Native American means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.
About the Company:
Mohegan Sun.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
This position is responsible for effectively soliciting and becomes familiar with all accounts within the assigned market segments and/or geographic territory to drive group room nights for positive revenue impact.
Builds relationships by delivering memorable experiences through specialized, personalized and preferential service.
Oversee in-market Business Development role.
Meets and exceeds personal revenue targets.
Primary Duties and
Responsibilities:
includes but not limited to:
Captures larger group business from assigned market segments and/or geographic territory to surpass revenue expectations of hotel and individual revenue goalsInitiates and follows-up on assigned leadsMaintains and participates in an active sales solicitation program including the use of Knowland and outside sales calls in market.
Monitors production of all top accounts and evaluates trends within assigned marketsMeets and greets customers while they are in-houseParticipates in key industry organizations and client events and attends assigned trade showsInvites customers for entertainment and site inspection purposesAssists the Director of Convention Sales with training the sales personnelMaintains a business presence on Social Media Sites like LinkedIn, Facebook, Instagram including posting events that take place at Mohegan Sun.
Assists with reviewing contracts, pulling reports and comparing them to the department budget prior to being sent to the customerOversees all aspects of the Director of Business Development that aligns with their market territory includes, but is not limited to, establishing sales strategy & tactics, reviewing weekly activity plans/results, accompanying when appropriate at face to face appointments and in-market industry events.
Secondary Duties and
Responsibilities:
Keeps abreast of developments in the convention sales and service industry to maintain a competitive shareAttends staff meetings and other meetings, as deemed necessaryAdheres to all policies and procedures and is a Mohegan Sun AmbassadorWorks within the boundaries of the positionMaintains confidentialityRemains visible in all related areas of operationBelieves in and adheres to the Mohegan Sun Core Values and service standardsActively promotes the Spirit of AquaiTakes ownership of guest requests and issues and seeks assistance if outside the scope of the positionCompletes required paperwork and reports in a timely fashionActs as a liaison with various departments and vendorsCompetencies:
Incumbent will master the following competencies while in this position:
Excellent written and verbal communication skillsExcellent organizational and multi-tasking skills and the ability to delegate tasksAbility to multi-task by managing all aspects of a Team Member's sales activities while maintaining personal production goalsAbility to comprehend complex verbal and written instructionsAdvanced negotiation and reasoning skillsAbility to make sound judgment calls relating to employees and guestsCapable of interacting with the public in a highly professional mannerProficiency with computer programs including LMS, Windows, Word, Excel, Cognos, Delphi, Meeting Matrix, Knowland and PasskeyUnderstanding of revenue management and its utilizationAbility to maintain composure in stressful or high pressure situationsMaintains accurate records and filesAbility to produce quality work under tight deadlines with high expectationsAbility to adapt to new ideas and changesAbility to self motivateAbility to represent Mohegan Sun in a positive manner on and off propertyKnowledge of the property and productAbility to work well with others in a diverse environmentThorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employmentTraining Requirements:
Knowledge of Mohegan Sun corporate and department policies and proceduresMust complete the Core Manager Training courseKnowledge of Mohegan Sun budget planning and analysis process and proceduresMohegan Sun CER and purchasing proceduresKnowledge of Virtual Roster and Kronos payroll systemsKnowledge of regulations that pertain to the Marketing divisionSafety and Fire TrainingSMART alcohol awarenessCertified Meeting Professional (CMP) or working towards certificationPhysical Demands and Work Environment:
Office work environmentMust be able to work in a casino environment with smoke, loud noises and low lightingOccasional travel may be requiredMust be able to sit, stand and walk for extended periods of timeMust be able to work extended hours and daysCarries an electronic device and responds to off-hours communications in order to provide 24/7 serviceMust be able to work various shifts and flexible hours, including weekends, evenings and holidaysThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job.
Mohegan Sun reserves the right to make changes to the above job description whenever necessaryMinimum Education and
Qualifications:
Bachelors' Degree in Hotel Administration, Marketing, Business, Finance or a related fieldSeven years of experience in hotel sales including five years in a convention property with no less than 500 rooms and responsible for booking groups of 200 or more guestrooms on peak nights for multiple nights.
Must have a minimum of three years of experience managing a hotel group sales teamExperience in selling a property with a minimum of 50,000 square feet of convention/meeting spaceIn lieu of a Degree and previously mentioned experience, 12 years of applicable hotel group sales experience and experience managing a hotel group sales teamMohegan Sun practices Native American Preference.
Native American means an individual who is duly enrolled member of the Mohegan Tribe or duly enrolled member of any group of Native Americans recognized as an Indian Tribe by the Mohegan Tribe, the United States, or the State of Connecticut.
About the Company:
Mohegan Sun.
Estimated Salary: $20 to $28 per hour based on qualifications.
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